Having upgraded to Office 2007 a fair while ago, I found that for some reason I couldn’t click anywhere in a Word document, but instead had to use the arrow and/or page up and down keys – very annoying when working throughout a 90 page document! Was surprised that it took a while to resolve […]
Category: Process
The case for gophers in the workplace
When I worked at McDonalds many years ago, for the most part roles were assigned similar to a football team. Out the back we had the person on “Production” wrapping the burgers and running the show, “Grill” to flip the patties, “Dress” to put the secret sauce on the Big Macs. Step out front and […]
How over-centralisation kills a large intranet
Interesting discussion this week that had me thinking about the best way to manage an intranet (or more accurately, a large collection of intranets) within a huge organisation. The person on the other end of the phone line was questioning an organisation-wide site, on the grounds that no-one had asked for the central team’s permission […]