Intranet Manager, Testing
Initially a contract position managing intranet and documentation resources for Software and Online Testing, but expanded role to focus on standards for online testing (see below) and redevelopment of the project management intranet (“RBS Way”) for the Retail Bank.
- Redeveloped Enterprise Testing & Assurance Intranet to provide a standard framework and resources for 400+ test staff
- Redeveloped “RBS Way” intranet to provide a standard framework and resources for 500+ RBS project staff
- Authored Web Testing Guidelines to set standards for usability, web accessibility and front-end coding best practice within the testing community
- Facilitated roll out of Documentum to improve knowledge management, including training and coaching