UX, Product & Delivery ConsultantÂ (Contract)
Avant is an insurer set up as a mutual organisation, primarily providing indemnity protection to medical professionals, currently looking to expand into other products such as travel and life insurance.
Their digital footprint is starting transformation, with my input being a short contract with multiple objectives:
- Deliver a Business Case to recommend and plan a new Content Management System (Sitecore), site rebuild and integration with existing systems and customer experience vision
- Develop an 18 month Product Roadmap for digital initiatives including project planning
- UX Review and Prototype development
- Triage and Project Management for current initiatives including Search, Member Portal and PageUp integration